We provide 24/7 email support to our clients. Send your questions to:
Email: support@rusflowers.com
ICQ: 123209961
Fax: +1(810)963-4187

Frequently Asked Question 

Q: How do I track my order?
To track an order, follow these simple steps:

• Login into your account using your Username and password
• Click on your order history and check the status of your order. 

Q: I'm afraid to use my credit card online. How do I pay in other way?
If you're do not want to pay online, you can send us your order information and credit card details by fax. For this purpose send to the fax number +1(810)963-4187 a message with following information:
1. Complete Address, Telephone and Name of an recipient.
2. Date of delivery.
3. Name, price and description of a bouquet (or URL of products' page).
4. Your message to the recipient.
5. Card Type, Card Number and expire date, Name Exactly as it Appears on Card, 3 Digit Code After Card # on Back of Card
6. Your Full address (Street address, city, state, country, zip), e-mail, contact telephone (fax).

Q: How can I specify the day of delivery if I did not find any options in order form before checkout?
You can specify the day of delivery (as well as delivery time and other suggestions) in the Additional info field if the Checkout page.